Bring Your Wounds to Work Week

Monday Morning Pep Talk

October is National Breast Cancer Awareness Month. I know this because when I had a prescription filled last week, the bottle had a pink cap. It is a good cause with fantastic marketing, so I put a dollar in the pink bucket at the card table volunteers had set up by the pharmacy window. At home, there was an e-mail. It was an appeal from the daughter of a dear friend to sponsor a child for National Bully Prevention Month. Of course, it is difficult to ignore the plight of kids, so I pledged my support and sent a donation.  Secretly I was hoping some kid wouldn’t get teased like I did about my light blue plastic-framed “cat” glasses in third grade. (I’m still somewhat sensitive about that).

There are a lot of birthdays for me to remember in October, so I was busy sending Facebook “shout outs” and making birthday calls when National Boss Day arrived October 16. That’s kind of a sticky one. If I sent a card would it look like pandering and sucking up? Probably. If I ignored it would it look even worse? Probably. I opted for a text message to the boss and donated a can of food in the barrel outside the grocery store for World Food Day also October 16.

As the weekend rolled around there was one more birthday to acknowledge which required a log into Facebook where I learned Saturday was World Statistics Day. I wasn’t quite sure how to respond, “Happy World Statistics Day!” “Congratulations on not being a Statistic?” My statistician FB friend posted this announcement in hopes of some reaction, so I “Liked” it.

Between now and Halloween there is: International Stuttering Awareness Day today and United Nations Day Wednesday. The entire week is Red Ribbon Week.

 I have added my own commemoration: Bring Your Wounds to Work Week. I figured people do it anyway. Every workplace is filled with "your tired, your poor, and your huddled masses yearning to breathe free...sorry that’s the inscription on the Statute of Liberty. Seriously, every workplace is filled with people that have a back story and drama that makes them who they are---micromanagers, insecure, a bit of a jerk, chronically late, the ethically challenged, not very trusting, lacking confidence, or overwhelmed. Just when you think...I’ve had enough; remember--we only have to work with them. Since most of us missed, "Do Something Nice Day" on October 5—Old Navy sent tweets about it, so obviously DSND is the real deal. This week, let's belatedly have a little compassion for our co-workers. Who knows what they are coping with when they are not on the job.

We all have 168 hours, make it a great week!

Winning Resumes for Experienced Workers

Resumes can be segmented into the good, the bad and the ugly, just like the movie. Recently I read a resume that upped the ante far past ugly. This frightful five-page, single-spaced summary inspired me to address the resume issue again for anyone born when the original movie was released in 1966 or earlier. As gently and respectfully as I can say this to readers everywhere; there is nothing you have done or will do in a corporate setting that requires a five page resume. Okay, there I’ve said it, let’s move on.

The resume exists for one reason, to gain you an interview. That interview may initially be on the telephone and even if it is; the resume has succeeded.

Keep the statement above in mind, and let it guide your resume writing. I disagree with the school of thought and resume practitioners who believe resumes need an objective. Your objective is to gain an interview. The company doesn’t care if you want to leverage your significant strengths in a way to......(zzzzz, I fell asleep). This is not about you, the resume writer—job seeker. This is about the company who is going to pay you, provide you benefits and open a world of opportunities.

Resumes are not read by people anymore mostly for compliance and efficiency reasons. When you apply for a job online on the company’s career page, your resume is entered into an applicant tracking system and retrieved out of that system by someone in the recruiting department (as a rule, the bigger the company, the more junior the person doing the retrieving). Here's an example of what can happen:

500 resumes are received for requisition #56812- Director, Communication and Community Relations for a large regional bank in the recruiting system. These tracking systems use filters. The first filter might be location. The company shouldn’t have to pay to relocate someone with that many applicants. Filtering by location still left the recruiting assistant with over 100 resumes, so he tries a different filter. The bank has had success hiring from competitors; so the junior recruiting assistant keys in the names of competitive banks and voila, twenty-six resumes appear with recent banking industry experience—twelve candidates are local. Two applicants worked for the bank before and are on the “do not rehire list” (yes, that list exists). The ten remaining  resumes are forwarded to the overwhelmed recruiter in charge of the requisition and 490 people will never hear from the company unless their applicant tracking system had an automated, “don’t call us, we’ll call you” screen when they applied. There are as many filters as a company can customize. The bank may have wanted someone with strong media experience, with a certain professional certification or an advanced degree. The applicant tracking system can scan for all of these variables and more.

What can you do?

Have a person who writes and spells well proofread the resume and do not rely on spellcheck.

Read the job posting and use the same keywords in the posting within your resume. (It increases the likelihood your resume will make the scan).

If you know someone at the company have them enter your resume through the employee referral program. Companies often review referrals first.You score an advantage and the employee receive a finders fee after you are hired.

Keep the resume to one page, two at the most. Highlight achievements, not job duties.

There are a lot of long-term unemployed people out there, be honest. Anything you have done to improve your skills while unemployed shows initiative-online classes, free webinars, earning job-related certifications will help if it applies to the job posting.

Keep formatting simple and jobs chronological. The applicant tracking system is a computer program and many of the systems do not process exotic fonts, text boxes and bolding well. Unless it allows a pdf file, you may lose your formatting. Also, a lot of the systems cannot process functional resumes properly.

Consider investing in a professional resume writer if your resume is not yielding interviews. Your local workforce development office or job club may offer these resources at no charge.

Before resumes turn into interviews, it is not uncommon for recruiters to search quickly for you online. Search yourself to insure your online persona and your resume are in alignment, any discrepancies may cost you an interview. Skip the cutesy personal email addresses. Create an email just for your job search if needed.

http://workinglater.blogspot.com/2011/12/resumes-that-win-interviews-4-secrets.html

http://workinglater.blogspot.com/2011/08/successful-online-job-search-tips-for.html

Exterminate ANTs this Week

Monday Morning Pep Talk

This post is about a different type of ant, far worse than the insect—it is the Automatic Negative Thoughts (ANTs) that invade workers minds throughout the day. How many times have you heard someone say?

(1)   “I will never find a job; no one will ever hire me. I can’t even get an interview.”

(2)  “This situation is hopeless; I might as well give up. Why bother?”

(3)  “I’m being set up to fail. My department doesn’t have the resources to do what I’m expected to do.”

(4)  “My boss gave me a terrible review. I’m probably going to get put on a performance improve plan or get fired.”

Maybe you heard them say it once.  Can you imagine someone running that phrase through their mind multiple times a day like a continuous loop? I get exhausted just knowing there are people living like this day after day.

Unfortunately, there is a free-floating anxiety, permeating Corporate America. Employees don’t feel empowered, morale plummets and the workplace becomes toxic.  For individuals, ANTs result in missed career opportunities, lower confidence, low productivity and research by Mark George, MD, National Institutes of Health reports negative thoughts inflamed brain areas often involved with depression and anxiety.

None of this exactly sounds quite like a Pep Talk, so let’s figure out how to exterminate the ANTs. Here are four tips to help your friends, relatives or co-workers when you notice ANTs creeping into the conversation. If you know of any other anti-ANT strategies, please leave them as a comment to this post. 

(1)   Remember ANTs are automatic, so when someone has an infestation the first step is the let them know, these pests can be eradicated. ANTs have to be acknowledged. They can be written down in a notebook or if that’s not convenient, suggest they repeat ANTs into a voice recorder on their cell phone. Make note of what situation or who around them brought the ANTs. In the future, they can limit interactions with the person or people who inspire ANTs and avoid situations that result in ANTs.

(2)  When ANTs emerge, suggest your co-worker ask a series of questions beginning with—is that negative thought true? How can they be sure? Have they ever faced and overcome a situation like this before? Are they likely to be able to succeed again?

(3)   Toxic workplaces foster environments that minimize what their employees do right and anything workers do wrong is turned into a disaster. With this in mind, remind your relative that while the workplace may be filled with ANTs; they do not have to bring them home. Flood their work areas with positive affirmations (their screen saver, their mouse pad, the pictures on the wall, etc.).

(4)  ANTs instill fear. Working in fear is an enormous waste of time, lowers productivity and keeps employees from their personal best. Someone came up with a great acronym for fear: False Evidence Appearing Real. (Feel free to borrow and share).

The ANTs didn’t show up over night and workers can’t expect to rid themselves of this problem in a day or two. If ANTs are persistent they could be part of social anxiety disorder or other issue that requires professional help. A company’s Employee Assistance Plan (EAP) is a good (free) place to start and there are many health care professionals and career coaches equipped to help employees exterminate their ANTs once and for all.

 Help everyone you know exterminate their ANTs and have a great week!

Reach Out And Touch Someone

Monday Morning Pep Talk!

Reach out and touch someone was a tagline for AT&T back in 1979 to increase long distance calls.

Staying in touch with friends in midlife is tough. The Mayo Clinic published, Friendships: Enrich Your Life and Improve Your Health, in April 2011 touting the benefits of friendships. Recently a person shared with me that despite hundreds of connections on LinkedIn, a healthy Twitter following and thousands of Facebook friends, she has never felt more lonely. Her candor took me by surprise, but before I could respond her phone beeped twice and she excused herself to respond to a couple of text messages. She continued our conversation barraged by ringers, buzzes and bells indicating text messages, new voice mail messages and e-mails. Finally, I asked her to power down, so we could finish our coffee in peace. My friend did not want to continue her conversation about the loneliness she was feeling, but her phone told the tale.

There is something about connecting with your friends outside of work either by picking up the telephone, actually sending a birthday card (imagine their surprise) or seeing each other face-to-face that cements a relationship that e-mail, Facebook, Twitter, your Google+ circles and LinkedIn connections cannot replace. I have all of the aforementioned technology and it is great—in moderation.

I have learned if I don’t manage the technology---the technology will begin to control me. So, there are boundaries---Facebook is for 80 friends at any one time. It allows me to share photos, keep up with friends and family members I don’t live near or our schedules don’t allow us to see each other frequently. Professional connections are part of my LinkedIn network. I try to know most of my 260+ connections personally. A few are friends of friends. Other LinkedIn connections are friends of the blog or professional acquaintances including some I have only met once at a conference or workshop. Then, there is Twitter—they are my blog connections. Many of the people I follow on Twitter or that are following me, I’ve never met. We may admire each other’s work or have a mutual professional or writing interest. For me, Twitter is not personal. It is an extension of Work, Careers and Jobs @ 40+. There are no Tweets of vacation destinations, great concerts or family news. Organizations may follow you on Twitter. I doubt the American Management Association or Diversity Journal wants know the finest gem of a gourmet restaurant I discovered in Roanoke, IN last month. I might suggest Joseph Decuis to my Facebook friends or to you (http://www.josephdecuis.com).

That is part of my personal technology strategy. Everyone has to develop a system that works for them. According to the Mayo Clinic article investing time in strengthening friendships has a pay off in better health and a more positive outlook toward life. So, this week, call a friend and at least leave a voice mail. Give your friendships CPR and good feelings will flow both ways. You have 168 hours, make it a great week!

Owning Your Work/Life Balance

Monday Morning Pep Talk

You are one of the lucky ones, you have a job. If you feel like you’re working harder, you are probably right. According to the mandarins at the U.S. Department of Labor workers over fifty years old work harder than their younger counterparts because they value work more. In 2010, Professor Jean Twenge, from San Diego State University, published results of a generational differences study in the Journal of Management. The study found, “young workers place little value on teamwork, company loyalty and see their jobs as merely a means to make a living; they like their leisure time, want more vacations, and don’t want to be under a lot of pressure at work.”

It is up to you to carve-out some “me time” away from the pressures of work to create some work/life balance. Your company isn’t going to do it for you and working 60 hours-a-week is no guarantee you won’t get laid off in the next round of  job cuts.

"The impact that taking a vacation has on one's mental health is profound," said Francine Lederer, a clinical psychologist in Los Angeles who specializes in stress and relationship management. "Most people have better life perspective and are more motivated to achieve their goals after a vacation, even if it is a 24-hour time-out." Various other studies support the impact of vacations and time away from work on increased productivity, stress relief and a boost to overall health. So, why don’t more people take time off?

 Corporate America has a “24/7, never stop culture” and when senior corporate managers work seven days a week it permeates throughout the organization. Europeans embrace the idea of time away from work to recharge almost religiously. Vacations are enshrined in law. In countries like Germany, the United Kingdom and the Netherlands, employers are required to provide up to 20 days of paid leave. Americans, on the other hand, get an average of 12 days every year. A study conducted by the Families and Work Institute found that less than half of U.S. employees take their full vacation benefit.

Probably the best evidence of the “vacation effect” can be found in the Framingham Heart Study, which scientists have examined for years to understand what contributes to our well-being. More than 12,000 men who were at risk of heart disease were followed over nine years to see if there were ways to improve their longevity. Among the questions they were asked annually was about vacations. "The more frequent the vacations, the longer the men lived," says Karen Matthews, of Pittsburgh’s Mind-Body Center, who analyzed the data to assess the benefits of vacations.

Even if you can’t afford a trip away or you are unemployed and feel guilty about taking any time off your job search, a “stay-cation” in your own town or house-swapping with friends or relatives from another city are ways to recharge your batteries. According to Matthews,"It is important to engage in multiple leisure activities, both as a way to enjoy life more, but also to potentially have a benefit on health and be a stress reliever.” This Monday Morning Pep Talk was written a little late as I am taking my own advice and enjoying some time off.

Increase Your Job Satisfaction

Recently I addressed an alumni group about navigating the multigenerational workforce and creating a satisfying career. The overall age of the audience is somewhat younger than the groups I generally present to—most of them were at or close to a decade in the workforce. This provided a great opportunity to learn how the work experience differed than what they expected in college. I also asked what the audience thought they might be doing if talked again in ten years.

Their responses were surprising. Over half the audience had aspirations to own a business. Now maybe it was because the audience was young, intelligent and ambitious (they were spending a Saturday morning at an alumni networking breakfast) or maybe this audience viewed their roles at work much differently than the 40+ worker.

I’m guessing it is the latter. Of the twelve participants that planned to evolve into entrepreneurs, all of them are currently employed by large business and many are already promoted into supervisory roles with direct reports. Three of the young 30-somethings had impressive budget responsibility and large organizations reporting to them. Rather than look at their current companies as a place to make the proverbial climb into the corner office with plush carpet, a gatekeeper in front of their door and other discreet executive perks; they appeared to view their jobs as an extension of their education. Their income was being used to pay off student loan debt, but what company’s name was on the business card could not have matter less. Emergency in the employee engagement aisle!

Employees joining the workforce in the 1970s and 1980s, came of age in more of a “carrot and stick” management style. The carrot was the first promotion. If Bob performed well as a technician II; then Bob become a technician III or (gasp)—a Senior Technician. That changed for many Fortune 500 companies in the mid-1990s as they dabbled in “Broadbanding”. If you worked for a company that missed the Broadbanding bus (lucky you)—it is when a company flattens the hierarchy, eliminates levels of management, makes it really difficult to get a promotional title change and replaces a large number of salary levels with a small number of salary grades with broad pay ranges. That is as simple as I can make it sound. It would take a highly paid consulting practice leader to make Broadbanding sound logical today. In the era of mergers/acquisitions that was the 1990s, a suave HR consultant could spin it to make sense. My audience impatiently expects titles and pay increases now--or they are leaving even with 8% unemployment.

The 40+ worker believed their company was the beginning and the end while this cohort of twenty-five to thirty-two year olds view their work as a means to an end.   They were much more interested in my four years of entrepreneurship and how I build blog traffic than an audience of their peers a decade or two older.  They appeared to be simultaneously engaged in their jobs today and could fire off a text with their resignation tomorrow. Corporate loyalty? They snickered as if my AARP card had fallen out of my wallet.

Over dinner, I was discussing this event with friends for their assessment. One astute observation was that my audience included children of Baby Boomers. They lived through their parent’s being laid off in corporate downsizings; they were relocated as children when their parents moved to start new jobs and they understand that for as much as a company provides their payroll direct deposit today—these young people think like freelancers or 1099-workers. More experienced workers have additional considerations including aging parents, health issues, young adult children or in some cases second families with young children---adopting the mindset of a younger generation where it makes sense, could be your ticket to increased career satisfaction.

Happy Labor Day in the USA

For those of us who labor and those looking for employment, a good rememberance for Labor Day.

 

God, grant me the serenity to accept the things I cannot change,

The courage to change the things I can,

And the wisdom to know the difference.