Career Wisdom from the Experts, Part One

"This is a time in your life when you can take your time and be picky. Weigh all options and choose wisely. Talk to people who have the job you want. Ask how they got there. The route may be unconventional." (employee with 20+ years experience)

In six weeks newly minted college graduates will begin entering the workforce and according to USAToday.com this year they have a higher chance of finding employment. If it is true, it’s great news because seven of ten college seniors will graduate in debt. The amount ranges from USNews.com’s estimate of $27,666 to $28,400 from the Project on Student Debt. TheLadders.com is currently providing tips for recent grads searching for their first career on their site. The experienced friends of Work, Careers and Jobs @40+ offer career advice for 2015 graduates in this two-part blog post.

#1: Keep a positive attitude. EVERYONE wants to have and keep people around with a good attitude. A good attitude can get you through even some tough early learning experience. And get everything in writing prior to starting a new position. (employee with > 20 years experience).

#2: Advice...be your authentic self. First you have to figure out who that is as an adult, but once you do, answer this question: How does my authentic self fit and how can I contribute to this company's goals? Once you are "in" observe the organization and determine if it is a fit for your personality, professional and personal goals, your current skill set, your passion, and your future desires. This is something that you should do periodically, because your needs change and so does the organization. Observe the leadership and find someone you admire that you feel you can develop an authentic mentor/coach relationship with. If it feels forced then it isn't right. It is great to have peers that you have relationships with, but it is equally if not more important to develop relationships with leaders that you can learn from. (employee with 16 years at the same company-practically unheard of these days)

#3: Do research on a company BEFORE interviewing with them. Have an appropriate email address on your resume. Use professionals as references like a Professor or previous Supervisor. (human resource professional)

#4: Use proper grammar and punctuation along with speaking clearly and not mumbling. Drop any ego or attitude you have. No job is below you when newly hired. You need to work your way up like everyone else does and you're not smarter than anyone there. Say good morning to everyone in the morning, it makes big points. People will remember you. Never stop asking questions. You will always learn something from someone at every level. (20+ years work experience)

#5: Appearance counts during the interview and on the job. Even if the job is behind the scenes, dress for the job you aspire to no matter what position you start at in the company. Understand the company culture and job you are applying for and dress accordingly. (retired, 30 years telecommunications experience)

Career Wisdom from the Experts, Part Two

"Be willing to put in the work and also if you have a deadline that you don't think you will make, don't wait until the date passed to communicate where you are. Over communicating is always better, especially early in your career." (16 years in the corporate workforce)

Millennials often make the argument that 40+ workers gained their experience during a booming economy, without social media pressures and in a less competitive business environment. According to a new survey from Michigan State’s College Employment Research Institute, hiring for new college graduates with Bachelor degrees is expected to increase by up to 16%. It is important for newer graduates to remember, the hiring managers and leadership of companies are generally 40+ years old. While their experience may be from the 70s, 80s and 90s—they are the managers new grads will interview with today. Their perspective counts. This is part two of advice from experienced workers to newly minted graduates in a project initiated by TheLadders.com to provide tips to new college grads about to enter the workforce.

#6: During the interview process, new graduates should attempt to be more open, relaxed and honest. It is important that they don’t try to “oversell” their skills and abilities. (retired, 30 years experience including HR and recruiting)

#7: After interviewing new grads, I would advise them to carefully consider the companies they are interviewing for. Not to jump at the first offer if the fit isn't right. There is more for a new grad than "just a job" and the culture, the opportunity and the experience can sometimes outweigh that first paycheck. (hiring manager, 45 years work experience)

#8: After a 25 year career, I switched to a nonprofit where I have worked the last 9 years. At my nonprofit, we had Americorp VISTAS for 3-4 years, six at a time. It pays a poverty level stipend. They all worked in different departments, working on a variety of projects. They gained real work experience, sometimes gained a clearer career direction, gained contacts. Many chose assignments in their home towns to lessen the affects of their low salaries. Some Americorp VISTA participants chose cities new to them. Many obtained jobs in their fields afterwards. Not all assignments are what you might think. (34 years of work experience)

#9: Never underestimate the value of early experience. Finally, I have my dream job in my 50's. It was a combination of related basic job skills experience I learned in my 20's, plus contacts and friendships I made in a completely unrelated field in my 40’s. (30 years of work experience)

#10:  (a) Once on the job, be a team player and go the extra mile. (b) Keep your mouth shut, eyes open, listen and don't expect "to get," earn it. (a working couple with 40 and 41 years in the workforce)

#11: Be realistic about what job you get/want, what your responsibilities will be and how fast you will progress. Use this realistic perspective to ask informed questions during the interview to gauge the business culture of the organization to see if it aligns to your immediate 0-5 year goals. (15 years of work experience)

#12: I'm responsible for the grads and interns at my company and I see how some young people act once they have the job. Many believe they still hold the same value of being new, young, energetic without adding any additional value to a business. Some expect unrealistic super assignments, special accommodations, etc. Companies may provide this if the new grad provides return on the company’’s investment in them. Younger workers need to appreciate  their value beyond their youth and make a tangible contributions to the organization. (hiring manager, corporate mentor, 30 years work experience)

Winning Resumes for Experienced Workers

Resumes can be segmented into the good, the bad and the ugly, just like the movie. Recently I read a resume that upped the ante far past ugly. This frightful five-page, single-spaced summary inspired me to address the resume issue again for anyone born when the original movie was released in 1966 or earlier. As gently and respectfully as I can say this to readers everywhere; there is nothing you have done or will do in a corporate setting that requires a five page resume. Okay, there I’ve said it, let’s move on.

The resume exists for one reason, to gain you an interview. That interview may initially be on the telephone and even if it is; the resume has succeeded.

Keep the statement above in mind, and let it guide your resume writing. I disagree with the school of thought and resume practitioners who believe resumes need an objective. Your objective is to gain an interview. The company doesn’t care if you want to leverage your significant strengths in a way to......(zzzzz, I fell asleep). This is not about you, the resume writer—job seeker. This is about the company who is going to pay you, provide you benefits and open a world of opportunities.

Resumes are not read by people anymore mostly for compliance and efficiency reasons. When you apply for a job online on the company’s career page, your resume is entered into an applicant tracking system and retrieved out of that system by someone in the recruiting department (as a rule, the bigger the company, the more junior the person doing the retrieving). Here's an example of what can happen:

500 resumes are received for requisition #56812- Director, Communication and Community Relations for a large regional bank in the recruiting system. These tracking systems use filters. The first filter might be location. The company shouldn’t have to pay to relocate someone with that many applicants. Filtering by location still left the recruiting assistant with over 100 resumes, so he tries a different filter. The bank has had success hiring from competitors; so the junior recruiting assistant keys in the names of competitive banks and voila, twenty-six resumes appear with recent banking industry experience—twelve candidates are local. Two applicants worked for the bank before and are on the “do not rehire list” (yes, that list exists). The ten remaining  resumes are forwarded to the overwhelmed recruiter in charge of the requisition and 490 people will never hear from the company unless their applicant tracking system had an automated, “don’t call us, we’ll call you” screen when they applied. There are as many filters as a company can customize. The bank may have wanted someone with strong media experience, with a certain professional certification or an advanced degree. The applicant tracking system can scan for all of these variables and more.

What can you do?

Have a person who writes and spells well proofread the resume and do not rely on spellcheck.

Read the job posting and use the same keywords in the posting within your resume. (It increases the likelihood your resume will make the scan).

If you know someone at the company have them enter your resume through the employee referral program. Companies often review referrals first.You score an advantage and the employee receive a finders fee after you are hired.

Keep the resume to one page, two at the most. Highlight achievements, not job duties.

There are a lot of long-term unemployed people out there, be honest. Anything you have done to improve your skills while unemployed shows initiative-online classes, free webinars, earning job-related certifications will help if it applies to the job posting.

Keep formatting simple and jobs chronological. The applicant tracking system is a computer program and many of the systems do not process exotic fonts, text boxes and bolding well. Unless it allows a pdf file, you may lose your formatting. Also, a lot of the systems cannot process functional resumes properly.

Consider investing in a professional resume writer if your resume is not yielding interviews. Your local workforce development office or job club may offer these resources at no charge.

Before resumes turn into interviews, it is not uncommon for recruiters to search quickly for you online. Search yourself to insure your online persona and your resume are in alignment, any discrepancies may cost you an interview. Skip the cutesy personal email addresses. Create an email just for your job search if needed.

http://workinglater.blogspot.com/2011/12/resumes-that-win-interviews-4-secrets.html

http://workinglater.blogspot.com/2011/08/successful-online-job-search-tips-for.html

Where Did My Confidence Go? I Know it's Around Here Somewhere

Monday Morning Pep Talk--July 30, 2012

Sometimes in a long career, you begin to lose your confidence. It starts around the time you can't remember where you put your keys. A misstep or two may make you believe it is time to get out of the game. Your co-workers and managers are decades younger, and you begin to minimize your accomplishments and focus on your flaws.

Loss of your confidence as an employee, entrepreneur or job-seeker in your 40s, 50s, and 60+ is the beginning of a downward spiral you have to address and reverse. Losing your confidence at work feels like rejection, paranoia, and excessive worry. You may have seen this in others on the job. As a human resources consultant, I have worked with clients that have lost their confidence and lost their way (and almost lost their businesses). While coaching was never a primary line of business in my HR consultancy; loss of the leader’s confidence had a disastrous affect on the workplace (and that was my focus). Well-meaning business professionals turned into tyrants. It showed up as micromanaging, bitterness of the business owner/leader toward their staff; lack of trust in their team; poor business results and increased turnover (of the wrong employees).

If your confidence needs a boost, try these three things this week:

(1)  Watch what you say when you talk to yourself. Admit it—you do have those private internal conversations. We all do. As self-confidence wanes, our imagination runs wild. We begin to speculate instead of waiting for the facts. Every time disruptive negative thoughts enter your mind or internal conversation this week—counter it with a positive thought or affirmation. “I have done it before; I can do it again.” One of my favorites, “When you are young, you learn; when you are old, you understand.” (I am not calling you “old” think of it as wise).

(2)  Give Yourself Credit for What You have Accomplished. The 40+ crowd is a lot different from the group I call the “T-ball generation.” In the “T-ball” world everyone was a winner, they played sports where no one kept score (except parents/grandparents on the sidelines) and it developed a sense of entitled narcissism—they have now moved into management jobs-hiring 40+ workers. We, on the other hand, easily forget our successes and dwell on our failures. When faced with this dichotomy, remember the accomplishments of your past are the foundation of your future. So lighten up, already!

(3)  Get Support if Needed. Confidence at work is essential and if you need help looking for yours, don’t be shy in reaching out. Whether is it calling that positive, affirming friend, joining a job club or hiring a licensed, certified professional (psychologist, life coaches and career coaches do this type of work)—do it this week.

Reclaiming your confidence is like re-igniting a fire inside you. Confidence fuels your energy. The boost you feel will increase your effectiveness as a leader, entrepreneur or in your job search.

You’ve got 168 hours! Make it a great week.

Resumes that Win Interviews: 4 Secrets from Mr. Resume

I met Don Bauder (aka “Mr. Resume”) at an employment networking event last month. When someone gets introduced as “Mr. Resume” I’m thinking he better be good (mildly cynical). Don’s presentation earned him the title. I found myself taking notes and wanted to share a few nuggets of his extensive resume wisdom with you.

If you haven’t updated your resume in a few years...everything has changed. Here are four of Mr. Resume’s secrets in creating a winning resume that leads to an interview.

Secret #1: Skip the career objective at the top of the page. Bauder explained, “Objectives focus on what YOU (the job seeker) wants to do. In this competitive environment you have to stand out and create value for the employer.” He says what you want to do is to explain in this resume what you bring to the table. You have to set yourself apart by communicating your BRAND.

Secret #2: Tell a story. In the past we did a chronological data dump. With bullet points define your brand so your career makes sense to the reader. Examples of your results show what a job seeker can accomplish. According to Bauder, sometimes our experience doesn’t seem consistent for the job we are applying for and it is our job in the resume to tie it together for the reader.

Secret #3: Understand keywords: Computers screen today’s resumes, not people. The computer searches for keywords. Bauder explains that job-seekers have to do their homework and look for potential keywords in the job posting. If the person has that experience, put it in the resume. This is also the point he tells job seekers to never lie on their resume. “It is the worse thing you can do,” says Bauder.

Secret #4: Customize every resume you send out. Bauder explained that each resume has to position your brand a little differently depending on what the employer is looking for. The keywords are going to be different for each posting. He cautions if you use the same resume for your job search, you will be eliminated early in the search.

You can reach Mr. Resume via e-mail at: don_bauder@hotmail.com

Here are other links to blog posts with information related to resumes:

Successful Online Job Searches for Experienced Workers:

http://workinglater.blogspot.com/2011/08/successful-online-job-search-tips-for.html

Turbocharge Your Career with Social Media

http://workinglater.blogspot.com/2011/10/turbocharge-your-career-with-social.html

Winning the Interview—Part Two

In Part One, the different types of interviews were highlighted along with interview trends. In this post, I will tackle behavioral interview questions recruiters seem intent on asking along with the illegal questions recruiters are not supposed to ask. The final post of the Winning the Interview series--Part Three, I will address how to handle gaps in employment and other tough questions.

Illegal Questions:

I’ve been asked some of these questions  early in my career and I have answered them and got the job. I’m not saying you should answer illegal interview questions. When you see them, you will notice many of them are focused on younger females (because they are around family planning). One caution in answering illigal questions is they could be a signal of worse situations to come in that work environment. Certainly, corporate-trained hiring managers and recruiters know these questions are off limits and would not put their company at risk:

1.      How old are you? (often disguised as a compliment, it is still inappropriate and illegal)

2.      Were you born in the United States?

3.      Travel is a big part of this job. Will your (boyfriend) or girlfriend be alright with the travel? Do you have a boyfriend (or girlfriend)? Are you married?

4.      I see your ankle is wrapped. How did you hurt yourself?

5.      Do you have children?

6.      Are you planning to have children?

7.      What political party do you belong to?

8.      Do you go to church? What religion are you? Would your religion beliefs allow you to work Sundays?

9.      What’s your race? What country are your parents from? You have a Hispanic-sounding last name, but you look Caucasian-which are you?

10.  What is your sexual orientation? (even if it is couched in a “that’s-okay-here,” we have a GLBT affinity group), like question #1 it is inappropriate and illegal).

Behavioral Interview Questions:

As established career professionals, we’ve lived through the interviews that were straightforward—“What are you strengths and weaknesses?” “Do you like working independently?” And now, behavioral-based interview questions are becoming more prevalent as the economy has tightened. Human resources professionals believe that how you actually reacted in the past will give them a glimpse into how you will handle situations in the future at their company. These are typical behavioral-based questions to prepare for your interview:

1.       Tell me about a time when you were faced with a problem and you initially did not know what to do? What course of action did you take and what was the outcome?

2.      Describe a situation where you had to deal with an angry customer. How did you handle the situation and what was the outcome?

3.      Tell me about a time when you had to make a quick decision and what was your thought process.

When handling behavioral interview questions, be prepared with a quick example or story that addresses the specific situation. Keep it as current as possible—two years ago or less if you can. The interviewer wants to know if you have what it takes to be successful in the job. Behavioral interview questions are less about questions than they are statements asking you to cite a specific example. Remember to give the interviewer the outcome in your story or example. The time the company invests in hiring, training and orienting you into the position is just that—an investment. And, like any investment, the company is looking for a return on investment. That is the intent of the behavioral interview--helping the company make a good investment. Hiring managers want someone who will be productive; someone who will stay with the company for a while-to recoup their initial training investment and someone promotable into the next level or two.

When you read the job description or during your phone interview, try to identify the competencies and attributes considered most important for this job. It can even be one of the questions you ask during the telephone interview. Then, think about your current position and examples or stories you can give from your current work experience that highlight your use of the competencies and attributes. Examples of attributes include:

A strong work ethic (important in sales and positions where you work independently)

A sense of urgency

Emotional intelligence

Good judgment and decision-making skills

Strategic-orientation (the ability to see the big picture)

Resourcefulness

Credibility

Interpersonal Skills

Preparation is critical to interviewing success. Remember you've made it this far, so you definitely are in the inner circle to get the job. Congratulations!

Winning the Job Interview--Part One

Job interviews are often a stressful time. It is not something we do very often (if we are fortunate) and many people have a tough time talking themselves “up” to others because they are concerned about bragging. The job interview is the one place where you must temper your modesty and present yourself and your achievements with confidence and passion.

With 9% unemployment and four generations in the workforce, experienced workers may have to update their interviewing skills to win today’s jobs.  Here are a few insider secrets to help you on your next interview.

PRE-Screening:

With hundreds or maybe even thousands of applicants for a single opening, HR recruiters have to narrow the field to the most qualified candidates based on the skills they “must” have and the skills it would be “nice to have”. Many larger companies and staffing agencies use an applicant tracking systems to help them find the most qualified candidates to move forward in the interview process. They enter search criteria based on the essential job “musts” for the best candidates to surface. (See the August 6 post, “Successful Online Job Search Techniques”).  

• Larger corporations may have several questions online that you must answer before submitting your resume as their prescreening tool

• Other companies may have a staff member call and ask 7-10 questions related to the position.

• The trend is toward group interviews for more entry level positions. Hiring managers can observe your interpersonal skills, how you get along with others and your social skills in this format. After the group interviews, individual interviews are scheduled.

The Phone Interview:

After surviving the first round of elimination during the pre-screening, now you are ready for the phone interview. Your phone interview is Numero Uno in moving pass the gatekeepers to meet the hiring manager face-to-face. These interviews usually take place with a Human Resources recruiter.  Some of their biggest complaints include candidates giving a phone number that doesn’t work or low batteries on a cell phone that disconnects mid-interview or the candidate who forgot about the interview and the recruiter heard dogs barking a blaring TV & babies crying in the background. Take the telephone interview seriously; many job-seekers take this step too lightly. Remember it is critical to securing that all important face-to-face interview.

• Project an enthusiastic tone over the telephone

• Don’t ramble on & on—keep your answers succinct and relevant

• Keep your examples current, in the last 1-4 years

• Do not mention anything age-related or make a joke about being older

• Have a three well-thought out questions ready for the interviewer

Face-to-Face Interview:

If you’ve made it this far, the job could easily be yours. As you prepare for this stage of the interview process unless you are interviewing for a position with a small business, you should expect a series of interviewers. Make sure you are well-rested and prepared for a long day (which also shows the interviewers your stamina).

• First impressions are key—err on the side of conservatism: being dressed appropriately, firm-but not overbearing handshake, maintain eye contact without have a ‘stare down’ & BE ON TIME!!

• Answer questions directly without getting distracted or going off onto a tangent

• Assure each interviewer that you meet or exceed the required criteria for the role and ask them if they would support you for the role—if not, handle any objection they mention in a non-defensive, non-hostile way

• Send a thank you e-mail to each interviewer and confirm your interest in the position and mention a line about how you will add value to the role

Expert Career Advice for Labor Day 2011

We move into the Labor Day holiday with the Bureau of Labor Statistics reporting unemployment remained at 9.1% during August 2011.

Here’s a number you rarely hear reported:

153.6 million

That’s the number of people in the U.S. Labor Force going to work everyday.

So whether you are looking for a job or attempting to maintain the career you have, I’ve asked four experts to weigh-in with one tip to take you to TOP of your career or job search.

From Peggy McKee— Owner of a medical sales recruiting agency based in Dallas, TX

The one tip is that the JOB SEARCH is a sales process.

When you treat is like a sale, you will be much more successful.

Contact Peggy via LinkedIn or Peggy McKee - Owner/Recruiter. PHCConsulting.com (888.263.5688 ext. 100)

From Michael Scott— Chief Career Officer at Career Velocity LLC in Denver.

My tip for experienced job seekers and career changers is: "The best way to access job opportunities is by tapping into your circle of influence, (friends, family, colleagues and other).... people that know, like and trust you and are willing to advocate for your success."

Contact Michael@ Career Velocity, LLC,

1624 Market Street, #202, Denver, CO 80202

or via LinkedIn

From Anne Akridge- President, Interview Owl, Tampa, FL

"If you are 40+ it's safe to say you probably have at least 20+ years of
professional experience.  When it comes to writing your resume, make sure
you only include detailed experience through the last 15-20 years.  Anything
beyond might not serve you well if a more junior recruiter or HR person is
sorting resumes.  They typically feel comfortable seeing 1990 - 2011 in
experience.  Once you get into the 1980's they may unfortunately see that
experience as irrelevant since it's not in today's economic market.  When
detailing your college degrees, enter your degree, college, city/state -
leave off the year.  This will make you relevant to today's market,
highlighting your most recent experience"

Contact Anne via LinkedIn or http://www.twitter.com/interviewowl http://www.interviewowl.com/

From Vanessa Taylor— Talent Development Consultant, Allentown, PA area

Employers are not only looking for who can do the job but also who will be highly motivated to excel in the role and who will have the competencies to grow with the business.  Often, employers question whether more experienced workers are set in their ways, interested in continually learning and growing or if they have the flexibility and stamina to excel in the role and future roles. It is critical that more senior job seekers demonstrate success using key competencies such as leadership, business acumen, learning agility, action orientation, and the motivation to add value through achieving results.

Contact Vanessa@   vandike@aol.com or via LinkedIn

Enjoy your Labor Day long weekend for our U.S. readers.

Age Discrimination: Real & Rising Part 2

Remember when you were a kid and you thought 40 was sooo old? When I was growing up, people called their 50s the “Golden Years.”  And 65?  The image of 65 was retirement and living out your final days with a plaid blanket on your lap in a rocking chair. Baby Boomers have proven getting older is not necessarily the END of anything, especially not work. Aging even looks different now and many people feel healthy into their eighties and beyond. There are studies that confirm the more your mind is stimulated by learning new concepts, brain function improves. Social interaction also has a positive impact on the aging process according to recent research. The problem is---Corporate America and business in general hasn’t necessarily kept up with these changes.

Hiring for all except C-level jobs at many corporations is often an entry-level function--now we have a disconnect. 20-something employees tasked with attending job fairs, screening resumes and performing initial telephone screening interviews with a person old enough to be (YIKES!) their parents or grandparents. I was chatting with a friend over the weekend who is a young-looking 60, relocated and looking for a job for the first time in thirty years. She shared the story of recently walking into an interview and the recruiter (who looked 25-ish) exclaimed, “Wow, you don’t look 60!” Clearly this was meant as a compliment no matter how inappropriate and after a full day of interviews; she was not called back for a final interview. In the back of her mind, the idea that her age was an issue was not missed. The HR recruiter mentioned it, but how many others in the process were distracted by it?

We can’t turn back the clock and we shouldn't have to, but we can implement 4 ideas to level the playing field when we finally have that all important interview.

#1—Image Matters: Come to the interview or job fair in something you know you look good in. For men, it may be the suit you receive the most compliments wearing. People tell you the colors in that tie look good on you or the shirt brings out your eye color. Ladies, wear an outfit that is up-to-date, but tried and true. Knowing you look good will give your confidence a boost. Your main goal is to dress age-appropriately in well-fitting clothes for a professional interview. Many department stores offer free personal shopper service and you can get objective feedback about what styles looks best on you.

#2—Watch your Words: You will hear job-seekers lamenting about how old they are, how old they feel or how this job is a step down, but they are desperate for work. That’s not appropriate for an interview. Even if the recruiter is mature, they are not your confidante. Don’t be your own worse enemy bringing up references to age or how you hate computers, technology or how your smart phone is smarter than you, ha-ha. Even self-deprecating jokes have no place in the interview. Keep your tone  up-beat, be confident, friendly—and professional.

#3—Role Play & Practice the Interview: You should have answers to basic questions already in your head.  What are your strengths? Weaknesses?  Rehearse how you are going to answer questions about extended unemployment. Have concise illustrations ready for behavioral interview-style questions. Those questions usually start with, “Tell me about a time when….?” Keep it short and focused because a lot of experienced people (myself included) tend to ramble. When they ask you for questions, have 2-3 questions ready and make sure they put you in a good light. Don’t ask about time off, health benefits or  negative company comments you read on a corporate message board.

#4—Sell Yourself: You are at the interview to sell yourself as a high-performer with experience and maturity. You are a professional that works well with others and your skills can help the company meet its objectives. Use sales techniques to learn what problem the company is trying to solve and position yourself as the solution.  In the interview ask some “closing” questions. How do my skills align with your idea of the perfect candidate? If there are gaps, you can address them. Would I have your support to move on to the next level of interviews? If not, you can address the issue and ask the question again later in the interview. Close each person you talk with for their support in hiring you for the job.

These four ideas can help you level the playing field and position yourself for success. It is tough out there, but it just takes one great offer to move your career into high gear. If you have advice, additional tips or strategies that have worked—share your comments.

Age Discrimination: Real & Rising

A participant at a recent workshop asked the guest speaker about overcoming age discrimination during a job search. The speaker explained that age discrimination is less of an issue than in the past. Really?

It was one of those moments when you know you should speak up and say something. Before I could raise my hand to comment; the esteemed guest speaker went on to the next question. The person who asked seemed to disconnect from the presentation at that point. Three weeks later, the brief encounter still gnaws at me. Why didn’t I say something? What should I have said? At the very least, why didn’t I go up to the man after the session to validate his observation? So, the essence of this post is YES—age discrimination is a HUGE issue. It is not going away; it is getting worse. I’ll offer a few tips and ideas about actions you can take on the job and during a job search in this 2-part post on Monday & Tuesday.

Consider this:

• In February 2010 the Bureau of Labor Statistics reported the job search for (>age 55) workers was 35.5 weeks
• Experienced workers (>age 55) faced an average job search of 54.7 weeks in May 2011 according to AARP.

You all know the scenario. The unemployment rate is hovering in the 9% range.  New jobs are not being created fast enough because most corporations are uncertain about the global economy. Not one corporate communicator among you wants to answer the calls following the headline, “XYZ Company Cuts 10% of Workforce.” So companies sit tight and don’t hire. Consumers, on the other hand, are scared witless that they are going to lose their jobs—so they don’t buy anything except necessities (and unless it is really gross, we try generics). According to a December 2010 AARP press release, beginning January 1, 2011 about 7,000 Baby Boomers will turn 65 each day! The same release says 40% of those Baby Boomers “plan to work until they drop.” I’m assuming that means drop dead. If Fidelity Investments, the largest provider of 401(k) accounts, is right and the average account balance is $71,500, as they reported in June—we know why. So, we find ourselves in an employment cycle ripe for age discrimination.

Problem #1 is the applicant tracking system. These automated systems that run large job boards and the smaller versions that run in companies all REQUIRE dates. The company can easily calculate how old you are when you apply. These systems are designed to collect school graduation dates along with dates of employment. Most will not let you move forward in applying online without supplying all of the information. (entering 9999 overrides the dates in a few applicant tracking systems). While the ADEA (the act protecting employees and job applicants 40+) doesn’t specifically prohibit an employer from asking age or date of birth of an applicant, it is supposed to be for a lawful reason and the circumstances are very limited. Most companies train their hiring managers not to discuss age, but they already know anyway from your online application.

Check out the post from August 6 for more information about online job searching:

http://workinglater.blogspot.com/2011/08/successful-online-job-search-tips-for.html

Okay, so let’s say you survive the online applicant tracking system, the telephone screening interview and you are invited for a “live” interview with the hiring manager, other staff and human resources. They want you to have the KSAs-Knowledge, Skills & Abilities. But there is something else they are looking for and it is subjective. It is called, “fit” and no HR professional will admit it to you; but it’s there. How are you going to mesh with the other people in the department? Do you fit into the culture of the organization? And you know what? You want to “fit” too. If you are a square peg and the organization is a round hole- no matter whether you are 25, 55, or 73—this is going to be a stressful bad experience for both you and the organization. Seek opportunities where you see other mature workers. Ask your friends what it is like where they work. Some industries, companies and departments are more accepting of experienced workers than others. It is tough searching for a job, but you want to find a place where you are celebrated—not tolerated.  On Tuesday—in part 2—we’ll focus on the interviewing, image and general information.

Thanks for stopping by. Your comments are appreciated and please forward the post on to someone managing their career@40+.

Successful Online Job Search Tips for Experienced Workers

The strategy of an online job search is very different from searching for employment in the 1980s or even in the low unemployment era of the 1990s. Recently, I talked with my former colleague &  good friend Connie Savage, SPHR, LinkedIn LION-- an independent recruiter and job search coach about what makes a successful online search today and how can experienced workers position themselves competitively. If you haven’t looked for a job in three years, everything’s changed.

Brenda: Are there any jobs out there for workers over 40?

Connie: There are plenty of specific jobs out there for qualified people, but the employers are trying to find everything on their “wish list” in one person. With so many people looking for work, employers are very picky about experience and still may not pay what people made in the 1990s when unemployment was 5%. Now unemployment is nearly double that and it is very competitive. Job seekers have to be realistic.

Brenda: Why do some people apply for hundreds of jobs online and never receive more than an automated response?

Connie: Generally, people don’t understand how online job search works. First, there are hundreds, maybe even thousands of responses for a single job listing. Many of them are not remotely qualified, which is why online is so efficient for the staffing department. The applicant tracking system and recruiters will search for keywords, so you want to have those in your resume or online application. You can usually find keywords in the job posting. The tracking system then ranks the resumes based on “relevance” or how closely they match the job description. The staffing specialist may only consider the top 25; maybe the best candidate is #438. Their resume may never be seen.  Staffing departments have a lot fewer people than they have in the past.

Brenda:  Would online applications make it a more equal playing field for mature workers that meet the specific qualifications?

Connie: I wouldn’t assume that age doesn’t matter. An employer can determine how long you’ve worked because many of the online systems require dates. Some employers are looking for someone with 5-7 years experience or 10 years experience, so they may not plan on bringing in someone with thirty years of experience.

Brenda: What can a 40+ worker do to stand out and have their online application reach the top?

Connie: #1:  The best way to be sure your resume is seen is to tweak your resume to reflect the job description EXACTLY.  You must create different resumes for different jobs.  Use keywords contained in the job description and you can even list keywords along the bottom of your resume. Also keep your resume “refreshed” on the website.  Each time you “refresh” your resume it moves up on the list the recruiter sees, since most are listed in either date order, or relevance order.  This will give your resume a better chance of reaching higher relevance in the candidate database when the recruiter is working on that opening.

#2:  keep graduation dates and any other non relevant dates off the resume and don’t list jobs over ten or fifteen years ago unless they are relevant.

#3: with some online applicant systems if you enter “99/99” it will over-ride the date for graduations

#4: always apply at the company website.  Applicants don’t realize that it is extremely expensive for companies to utilize the mega job boards, and, as the staffing department budgets are cut, they are relying more and more on other means to attract candidates like employee referral programs, their own company websites, and networking sites like LinkedIn, Jigsaw, Craigs List and many other “free” resources.

#5: If there is a place to add an objective or statement—don’t leave it blank! Put something clever related to the job and keywords to more perfectly match the listing.

#5 Consider having a professional assist you with your resume and coach you when you do get that precious interview.  It could well be worth the investment.

Other online job search tips to remember--- some of the more sophisticated online applicant systems have a second step that asks specific questions to rule out people without their “must have” qualifications. Once you make it through the first hurdle, you may get a follow-up e-mail. Use all of your online resources including alumni listings, professional associations, career specific sites. If you know people who work for the company see if there is an employee referral program. Before using this source, however, be certain that the individual referring you is in good standing and well respected in the company, otherwise this one could backfire on you. Generally, the employee receives a finders fee if you are hired. Employers are going to LinkedIn, Jigsaw, Juju, Indeed even Twitter & Facebook and getting away from just the mega job sites—so use social media wisely. Put your name, city and state in a search engine to see if the search results are what you want a future employer to see. Please don’t forget to network with your contacts at the company. The hiring manager may ask the staffing department to search for you by name. Never stop networking!

Connie is the President of CSS Recruiting and Consulting and can be reached via LinkedIn.