Job Burnout: Your Co-worker's Problem

Monday Morning Pep Talk

It’s the elephant in the room. 

After nearly a decade of layoffs, mergers/acquisitions, constant corporate change and cutbacks, threats of unemployment and volatile 401(k) values putting retirements at risk; is it any wonder that some of your co-workers are experiencing burnout?

The medical profession is ripe for career burnout and  the incidence is well-documented in the Journal of the American Medical Association, the Archive of Internal Medicine and other professional journals. What about the employees of companies outside the medical field? 

Mayo Clinic offers these questions your co-worker can ask themselves:

• Are you troubled by unexplained headaches, backaches or other physical complaints?
• Are you using food, drugs or alcohol to feel better or to simply feel?
• Do you feel disillusioned about your job?
• Have you become irritable or impatient with with co-workers, customers or clients?
• Do you drag yourself to work and have trouble getting started once you arrive? 
• Do you lack the energy to be consistently productive?
• Have you become cynical or critical at work?
• Do you lack the the the energy to be consistently productive? 
• Have your sleep habits or appetite changed? 

There are many factors that contribute to job burnout. It is a root cause of declining employee engagement, declining productivity and increased health care costs human resources is trying to reverse in the workplace. Corporate America didn’t need the 2010 Gallup study by Harter to tell them lower job satisfaction foreshadowed decreasing bottom-line performance. Back then Gallup estimate $300 Billion annually lost to employee disengagement.

In the past three years, one of the most consistently viewed blog post I have written is about losing self-confidence as one ages in the workforce.

http://workinglater.blogspot.com/2012/07/where-did-my-confidence-go-i-know-its.html

Experienced workers face a host of challenges and this includes pressures at home to compound doing more with less at work. So this week, practice patience, tolerance and being human to your colleagues. Help is available confidentially through Employee Assistance Plans, health care professionals and through your trusted support network. Take some time to enjoy yourself over the next 168 hours!

Check Out: 

Positivity by Barbara L. Frederickson, Ph.D.

Flourish by Martin E. P. Seligman

Resilience: A Skill to Increase Your Employability

Monday Morning Pep Talk

Do you bounce back from career disappointments, setbacks and frustrations relatively unscathed? Or, are you still angry about the “Meets Expectations” rating on your performance appraisal three managers ago?  Resiliency is one of the most critical success factors to develop as you spend time in the workforce. Being resilient is important for workers starting out as they face their initial disappointments of not getting the job they preferred or experiencing their first layoff.  As your career progresses, the stakes get higher, acceptable job options become more limited and the idea of bouncing back and landing on your feet is crucial. Resilience is a learned trait. Some of us may be born with a more positive outlook on life, a more bubbly personality or openness to taking risk—resilience can be developed.

No one writes or discusses the fact that work is a brutal experience for many employees. Like the school years that preceded it---work has a hierarchy, in-crowds and cliques, bullies and sometimes a bully-boss; workplaces have class clowns, prom queens and teacher’s pets. The special needs employees are mainstreamed into your workplace—and you could be working for or next to someone with very real emotional or mental issues. All of these personalities are made more complicated by having four generations in the work place for the first time in history! Does it make you feel better about your situation, knowing that no one taught your manager how to lead a multi-generational workforce? The key to surviving this potential madness is RESILIENCY.

Think of it this way, a well-inflated ball will bounce when it encounters resistance or a hard surface. So, your first order of business is to find an appropriate level of self-confidence, belief in your abilities, knowledge of your intrinsic goodness/worth and remembering that you matter. Pump up your self-worth by thinking about the obstacles and challenges that appeared insurmountable and you have already overcome. This isn’t your first job or the first setback you’ve encountered. You’ve managed tough times before probably personally and professionally. I was recently at a mall in Dallas and a billboard showed a well-dressed shopper wearing lots of bling (aka jewelry) and the caption read, “Of course it’s Flashy, this IS Dallas!” That is called swagger. While rebuilding your confidence, remember what happens when the ball over-inflates!

I have known people enduring terrible situations at work while they looked for a new opportunity. When I ask how they survived their passive/aggressive boss or harsh treatment by co-workers all of them have mentioned strong relationships and interests away from work. Whether it is being involved in your children or grandchildren’s activities, volunteering for an organization you are passionate about or doing activities with your family that bring you joy; don’t make your life about work.  If you do, you are setting yourself up for inevitable disappointment. Reaching out to others outside your workplace so you are not constantly focused on the situation is a critical step in building resilience. Seeking professional help through a therapist to build problem-solving skills and gain perspective is also an option. Therapists also provide an objective sounding board to the situation. Counseling services are confidential and often free through an Employee Assistance Plan (EAP) or the cost of a co-pay through medical insurance.

It is also important to exercise adaptability and flexibility in building your resilience skills. Personal change management skills work together creating resilience as a core of our emotional intelligence. Researchers report empathy, compassion and self-awareness are attributes of resilient people. These are also components of emotional intelligence.  In today’s challenging work environment change is the only constant. Resilience is the only answer.  One of the greatest benefits of developing resilience is that it is a skill you can model for the children in your life because as we all know, these are even stressful times for kids.

You’ve got 168 hours, make it a great week!

Monday Morning Pep Talk: July 23, 2012

(The Monday Morning Pep Talk is another new occasional feature for the blog. If you are interested in providing a "Pep Talk" of less than 500 words, I'm open to guest writers. Contact me!)

KEEPING IT IN PERSPECTIVE

It is Monday morning somewhere and what lies ahead is a week of possibilities, 168 hours that can shape the rest of your life. The intent of our first pep talk together is to motivate you to keep the week in perspective (especially the challenges, obstacles and delays). Initially, this inaugural installment was about setting goals. Then, Friday there was the mass murder during the Batman movie premiere in Aurora, Colorado. It was a startling reminder about the importance of perspective. Who wouldn't approach the week differently if we knew it were our last?

When a tragedy happens like the incident in Colorado—it reminds us that while we are in the hustle and bustle or working, looking for work or trying to move up at work—our occupations (though incredibly important) are just one facet of our total lives.  The most recent data says the average life expectancy of a woman in the United States is 80.8 years and for men it is 75.6 years. The fatalities in Colorado are not of people who reached those ages. Whatever happens this week, keep it in perspective—how important is it in a lifespan of 75-80 years?

Whether you are working at the job of your dreams this Monday morning or just trading your time for money to pay the bills; remember it is a job—not your life. Take some time to enjoy your kids before they go back to school.  Call your friend you’ve been meaning to talk to instead of communicating by Facebook or text. Let them know you are thinking about them even if you just leave a message on voicemail. Compliment someone at the store or gas station and make their day. Smile for no reason.

Maybe your Monday will be dominated by looking for a job— it could have been a while since you’ve worked or since you have earned the kind of money you’re accustomed to and this week you are searching for a career upgrade. Just because no one called you back last week-doesn’t mean the same thing will happen this week. And if no one calls you back, maybe it is time to change your tactics and your job-search strategy—join a job club, start a job club, update your LinkedIn profile and network with someone new or volunteer for something short-term to shake up your routine and meet some new people.

Ultimately, we are the authors of the story on how we spent our 168 hours. Make it a great week!

Life expectancies by countries around the world (as of 2010) :

http://en.wikipedia.org/wiki/List_of_countries_by_life_expectancy