Job Interview Tips for Experienced Workers

Interviewing for a job in your 40s, 50s, and 60+ is not the same as the interviews of our youth. Part One of this guide is for the elements that are the same, like not bashing your former employer or boss. Part Two focuses on the high tech changes because video interviews are here to stay!  Please read Part One even though it is a refresher, Part Two is video interviewing and will be posted soon. Part two is especially important if you haven’t interviewed in the past five years.

First, congratulate yourself because your resume won you a chance to move to the short list of candidates.

The Basics Are Still Worth Repeating:

1)     Even if someone on the interview team talks badly of your current or former company because they have worked there and know how bad it is, DO NOT speak badly of your boss, the company or senior management. Focus on the job you are interviewing for and how excited you are about this opportunity.

2)    Be on time. Leave early, allow for traffic and plan ahead.  However, if you are at the interview “stalker-like early” just sit in the car nearby until 15 minutes before your appointment. Arriving two hours early and wanting to sit in the lobby or being in the parking lot before the company opens smacks of desperation (and it scares people).

3)    Dress appropriately. Even interviews at health clubs deserve attire you wouldn’t work out in while you are trying to win the job. A man can never go wrong in a suit that fits great. A visit to the tailor for alterations can update an older suit. I always err on the side of conservative dress for women, but NOT the interview suit of the 1980s—remember the navy or black skirted suit with the white shirt with a bow tie? A visit to the free personal shopper at a high-end department can help you put together an ensemble worthy of an interview with C-suite executives.

4)    Avoid being patronizing to younger people on the interview team or women. Recently, I heard from a female business owner that a 40ish man she was interviewing referred to her as “dear” and “my dear” several times during the interview. He didn’t get the job. I have also seen 40+ interviewees act dismissive toward 20-somethings that are either human resource professionals or members of the interview team. Balance being professional and respectful to administrative staff with being obnoxious. (Note: To the guy who was doing magic tricks for the secretaries; they thought you were a weirdo. If you want to work again, stop the magic tricks.)

5)    Practice Practice Practice! Find someone to role-play with and practice how you will answer the basic behavioral interview questions—the ones that begin with “tell me about a time when you…”  The interviewer is expecting a succinct response to how you solved a work problem in the past. These types of interview questions are asked under the premise that what you’ve done in the past predicts how you handle situations in the future.

6)    Above all else, don’t talk too much—it seems the older we get, the more we enjoy talking. Stay focused. Answer the questions add appropriate SHORT examples, insure you’ve addressed the issue by asking and be quiet. At the end of the interview, “CLOSE” for the job! 

Happy Labor Day in the USA

For those of us who labor and those looking for employment, a good rememberance for Labor Day.

 

God, grant me the serenity to accept the things I cannot change,

The courage to change the things I can,

And the wisdom to know the difference.

Where Did My Confidence Go? I Know it's Around Here Somewhere

Monday Morning Pep Talk--July 30, 2012

Sometimes in a long career, you begin to lose your confidence. It starts around the time you can't remember where you put your keys. A misstep or two may make you believe it is time to get out of the game. Your co-workers and managers are decades younger, and you begin to minimize your accomplishments and focus on your flaws.

Loss of your confidence as an employee, entrepreneur or job-seeker in your 40s, 50s, and 60+ is the beginning of a downward spiral you have to address and reverse. Losing your confidence at work feels like rejection, paranoia, and excessive worry. You may have seen this in others on the job. As a human resources consultant, I have worked with clients that have lost their confidence and lost their way (and almost lost their businesses). While coaching was never a primary line of business in my HR consultancy; loss of the leader’s confidence had a disastrous affect on the workplace (and that was my focus). Well-meaning business professionals turned into tyrants. It showed up as micromanaging, bitterness of the business owner/leader toward their staff; lack of trust in their team; poor business results and increased turnover (of the wrong employees).

If your confidence needs a boost, try these three things this week:

(1)  Watch what you say when you talk to yourself. Admit it—you do have those private internal conversations. We all do. As self-confidence wanes, our imagination runs wild. We begin to speculate instead of waiting for the facts. Every time disruptive negative thoughts enter your mind or internal conversation this week—counter it with a positive thought or affirmation. “I have done it before; I can do it again.” One of my favorites, “When you are young, you learn; when you are old, you understand.” (I am not calling you “old” think of it as wise).

(2)  Give Yourself Credit for What You have Accomplished. The 40+ crowd is a lot different from the group I call the “T-ball generation.” In the “T-ball” world everyone was a winner, they played sports where no one kept score (except parents/grandparents on the sidelines) and it developed a sense of entitled narcissism—they have now moved into management jobs-hiring 40+ workers. We, on the other hand, easily forget our successes and dwell on our failures. When faced with this dichotomy, remember the accomplishments of your past are the foundation of your future. So lighten up, already!

(3)  Get Support if Needed. Confidence at work is essential and if you need help looking for yours, don’t be shy in reaching out. Whether is it calling that positive, affirming friend, joining a job club or hiring a licensed, certified professional (psychologist, life coaches and career coaches do this type of work)—do it this week.

Reclaiming your confidence is like re-igniting a fire inside you. Confidence fuels your energy. The boost you feel will increase your effectiveness as a leader, entrepreneur or in your job search.

You’ve got 168 hours! Make it a great week.

Good News for Working Baby Boomers

I am tired of bad news. The anchors on my favorite business channel seem delighted to report our retirement accounts are plummeting. Violence rings out around the globe from riots in London to shocking hate crimes in Mississippi. And, the weather? It’s just weird—the snowiest of winters, the wettest of springs and now the hottest of summers.

Aging in the workforce? I know millions of experienced people struggling to find work and even more mature workers are exhausted trying to stay relevant in their careers. Others, isolated, depressed and discouraged, have simply dropped out of the job market. What is going to happen to them long-term? It is frightening.

Where is the coming labor shortage that is supposed to make Corporate America lure Baby Boomers back to work with high salaries and workplace flexibility to save the economy? While we wait, there is a silver lining and it is the late bloomers, comeback stories and reinventions by ordinary and extraordinary people. I’ll focus on names you know well. However, for each of the celebrities, there are 10 ordinary people in communities everywhere being resilient. We can all make the choice to either sit on the sidelines or just run with what life has given us and see where we end up.

The most famous late-bloomer and comeback story is Harlan Sanders, founder of Kentucky Fried Chicken. After many careers, some more successful than others; he franchised his first KFC at age 65 years old. Nine years later (in 1964) he sold it for $2 million dollars. Sanders pioneered branding. At age 70 he began only going out in public with the white suit & string tie. He did public appearances for a fee well into his 80s. He died at 90 years old.

Clara Peller was “discovered” at age 80 by an ad agency. The next year, she delivered the iconic line, “Where’s the Beef” in the famous 1984 Wendy’s commercial. Before her death she appeared in movies, made more commercials, managed to get sued by Wendy’s and appeared on Wrestlemania.

Betty White at age 89 years old is everywhere! Many people remember her in the Golden Girls. Maybe you are like me and remember her from the Mary Tyler Moore show. Her May 2010 appearance on Saturday Night Live (with musical guest, Jay-Z) garnered the show’s highest ratings since November 2008.

Diane Rehm is a 75-year-old NPR host with an internationally syndicated radio show reaching 2.2 million listeners a week including Armed Forces Radio and Sirius satellite. Despite an illness that sidelined her career in 1998 when she was diagnosed with a voice disorder, she persevered to win a 2009 Peabody Award.

A few other notables include the U.S. Senator from Indiana, where I live, Richard Lugar. He’s 79 years old and is the state’s longest serving senator. Actress, Writer and activist, Ruby Dee won a Grammy for Best Spoken Word album when she was 83-years old in 2007 and she still books speaking engagements.  Actor Morgan Freeman, 72, was honored with the AFI, Lifetime Achievement Award this summer. This year, Suzanne Somers turns 65, along with Dolly Parton, Donald Trump, former President Clinton and Cher—they are all keeping busy in their own right. So What’s Your Next Chapter?

Remember, there is plenty of time to find your passion and bloom, to reinvent yourself or even to make a comeback. This week—Smile and Stay Encouraged.

Why You May Not Be Retiring

Don’t order that gold watch just yet!  You can also postpone the cruise you were planning, keep the hammock packed up and tell your boss to delay your “surprise” retirement party for about five years. That’s the result of the “SunAmerica Retirement Re-Set™ Study” released last week. In this nationwide survey of pre-retirees and retirees age 55+ the concept of retirement has changed significantly and I don’t think we should be surprised.

The bottom-line is 54% of the respondents in the 2011 survey viewed retirement as a new chapter for opportunities in their lives. In 2001 only 31% held that view. Retirement a decade ago was looked at as a time to “wind down.” In addition to the financial aspects, 2/3 of those surveyed wanted to remain productive, active and connected with some type of “job” as the primary means to accomplish those goals. Lastly, pre-retirees planned to delay retirement until age sixty-nine.

Unexpected health problems and job losses forced many of the current retirees surveyed to leave work earlier than planned. In the current survey, SunAmerica renamed their four profiles of retirees: Ageless Explorers-Cautiously Contents-Live for Todays and Worried Strugglers. Use this link to access the study and see which category fits you.

http://retirementreset.com/wp-content/uploads/2011/07/M5124RPT_07111.pdf

While SunAmerica is interested primarily in the financial aspects of retirement, there are other considerations as well. Where will this new generation of “never say retire” workers find a job? The brain drain of Baby Boomers was supposed to be a risk for employers, but they seem all too eager to replace 47-65 year old Boomers with GenX, Gen Y and Millenials. The prestigious company names where Baby Boomers built their careers and resumes are handing out severance packages (for the lucky ones) like Halloween candy. Many large corporations replace the intellectual capital and maturity experienced workers offer. Privately, HR professionals and workforce planners offer a host of reasons from perceived employee benefit costs to tension between Boomers and workers of later generations as reasons mature workers are offered “a package”. I’ve also talked to younger managers who say they don’t feel comfortable with older workers reporting to them. Their reasons varied.

So if you feel good and want to earn money by working longer; it is important to find companies, industries and managers that embrace experienced workers. Despite lists that profess to have found the “Top Companies for Baby Boomers” or “Best Companies for Senior Employees” these have to be reviewed critically like any other “Best” list. Department to department and manager to manager, companies change. The list ranks the overall policies and hiring practices. A new term, “Encore Career” combines mature workers, earning a paycheck, doing work that is meaningful to them with flexible hours. Some sectors to consider for your “Encore Career” are health care, membership organizations/associations, nonprofits, educational services companies, companies that provide services to older people and smaller companies. Perhaps a lower level role within a large global corporation is a possibility if it is in the same industry as your primary career (the hiring manager may have to challenge HR to bring you in). Some state and local governments still have opportunities and there’s always the possibility to experience entrepreneurship. The opportunities are as varied as franchisee, independent consultant, proven multi-level marketing organizations to opening an independent business. Go For It! Take Your Encore!